questions about - Opener & Accesories

What is the best garage door opener for a commercial door?

We offer a full line of commercial garage door openers to fit the needs of the customer. For smaller commercial sectional garage doors we recommend using the Liftmaster 8900W these operators are rated for 14 feet maximum height and 300lbs total weight. For rolling steel doors we recommend the 8950W for doors up to 12 feet maximum height and maximum weight of 850lbs.   For large sectional commercial doors we recommend the Liftmaster J or H. These are equipped with MyQ for automated opener control and are equipped with a soft start/stop feature. The Liftmaster J, jackshaft opener is available
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Difference between LiftMaster 8500W and 8500

LiftMaster offers 2 residential Jackshaft/Wall-Mount garage door openers, the 8500 and the 8500W. We will compare the 2 openers to help you select the best option for yourself. The 8500 automatic garage door opener is a Jackshaft/Wall-Mount opener. What exactly is a Jackshaft/Wall-Mount garage door opener and why would it be a good choice for me?   The Jackshaft/Wall-Mount design removes the need for the garage door opener rail, thus clearing the head space the rail takes away. The Jackshaft/Wall-Mount opener mounts on the header wall beside the garage door. The opener attaches directly to the spring bar on the
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How do I know which logic board my opener needs?

If your garage door opener is not working properly there are a number of things that could be wrong. If your logic board has gone bad it can have numerous symptoms. Your opener might not recognize the programmed limits, it might not be sending the signal to open and or close your garage door and it could be a reduced range for your garage door opener remotes. (just to list a few of the symptoms) Logic boards are often damaged during electrical storms and during power surges, the logic board is basically the motherboard for your garage door opener. Logic
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How to select a Garage Door Opener | Veteran Garage Door

There are many brands of garage door openers on the market today that offer new features designed to make life easier. In the beginning garage door operators performed one simple function, they allowed you to open and close your garage door with the push of a button. The automatic garage door opener simply replaced the physical action of opening and closing the garage door with a machine that did it for you. Safety concerns with automatic garage door openers brought about changes to automatic garage door openers and since 1993, all garage door openers must be equipped with safety sensors
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What Type of Light Bulbs Should I Use in My Garage Door Opener

There have been many times we have gone to a service call where the remotes for the garage door opener are not working or have a very short range. This can be caused by many things like weak batteries in the remote, some appliance causing interference, a bad receiver in the opener and yes even an LED light bulb in the garage or garage door opener.   We recommend standard, not LED, light bulbs for garage door openers. LED light bulbs emit a signal that can interfere with the garage door opener remotes. Both Liftmaster and Genie are now manufacturing
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What is a tandem garage door opener?

We do not run into this situation very often, but occasionally, we do see a single garage door opener that is fitted to open two garage doors at the same time. This is usually a customization done by the homeowner and it does not meet the safety guidelines established as of January 1, 1993. We do not recommend this type of system and will not install this type of system.   Homes with more than one garage door should have one garage door opener for each garage door. The guidelines established as of January 1, 1993 require that every garage
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What should be inspected on your garage door opener ?

Garage door systems should be inspected and lubricated at minimum once per year. This inspection should include a mechanical and safety inspection of your garage door opener. We will look at the garage door opener system as a separate system from the garage door itself.   When inspecting the garage door opener system, you will want to do a visual mechanical inspection. What does this mean? Visually look at the system. Does the chain or belt have too much slack in it, is the belt or chain hanging down below the opener rail. If the chain or belt is hanging
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What is an opener external receiver and when do you need it ?

Modern garage door openers are manufactured with a receiver built into the logic board. The receiver allows the garage door to be opened using a wireless remote or wireless keypad. The remote or wireless keypad sends/transmits a signal, radio frequency, to the garage door opener. If the garage door opener recognizes the signal sent, the garage door will open or close. The modern garage door openers work on a rolling code system, meaning the code/frequency changes each time the remote is used to open and close the garage door. Older units used only a single frequency every time the door
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What HorsePower is best for my garage door opener needs?

This is a commonly asked question. What horsepower garage door opener do I need for my garage door?   Many people believe more horsepower is better and in a majority of cases that is true, but not always. Garage door openers are designed to replace the human force to open and close a garage door, and if your garage door is properly balanced then it should only be lifting 8-10 pounds. Liftmaster does have weight ratings for their garage doors that we can use as a guideline According to Liftmaster the following is the recommended garage door opener horsepower by
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What is a Safe Cycle Device for Garage Doors ?

Safe Cycle is a device that can be used on both residential and commercial garage doors. The device simply counts the number of times the door opens and closes. One open and close is considered a life cycle. Garage door torsion springs are rated and warrantied by the number of life cycles the spring should be able to complete before failure. The life cycles do not account for outside conditions like rust or corrosion that can lead to premature failure. The life cycles for the spring are also dependent on the proper size spring being used for the weight of
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