The question about replacing a Genie logic board or a new opener is a difficult question to address, as
this can be a matter of choice and brand commitment. First the Genie Corporation has been in the
garage door opener business for many years and has built quality products over the years.
As of late Genie products seem to have had a number of issues with their logic boards. These issue range
from the opener losing the limits, forgetting programmed remotes and keypads and very limited range
for remotes to name the most common issues we see with Genie garage door openers. In some cases
Genie has honored the warranty and replaced the logic boards, but in others the warranty has either
expired or not honored for different reasons. As noted through multiple online boards, some people
have had to replace the logic board multiple times while others have noted that they have simply
replaced the opener with a different brand. The older Genie openers do not tend to have these same
issues with the logic boards that the newer Genies are experiencing.
We as a company do not replace Genie logic boards, we recommend replacing the opener with a
different brand opener.
We recommend Liftmaster openers to our customers, but we work on all brands of openers. We use
Liftmaster products because, in our experience, they have fewer issues than other brands on the market
and provide a better warranty on their products.
The choice really comes down to what you the customer/consumer decides is best for your situation.
You can certainly chose to repair the Genie opener/logic board or you can chose to replace the unit with
a different brand of opener. We like to present options to the home owner and can make
recommendations based on our experiences with different brand garage door openers, but then we
leave the decision to the home owner.
As a consumer I would also recommend researching the issue you are having for yourself, this will give
you access to what other consumers are saying about the product. This information is available on the
internet with multiple threads of consumer reviews of the product and what, if any problems exist with
the product.
